Mutual support

Buying online

As an 'oldie' -- I'm 70 -- I have been using computers since the early 80s. Despite this -- or because I have specialised in one area only -- 'new technology' throws me into a dither.

My wife bought a new mobile phone. She uses it just as a phone -- not too difficult but when she left me with it and took my old one, I had to ask a young lad how to turn it on...

Then I realised that it took photos -- or would if it had a memory card -- so I decided to buy an identical mobile phone to use while I worked developing the farm park here.  On advice from younger family, I went to TradeMe and bought a phone with various extras. cost quite a lot less than in a shop, but still dealing within NZ.

When it arrived it was all I had expected but needed Vodaphone attention to be able to send pix -- cost NZ$25. 

There was no 'memory card' in the packet so I asked and found that I could buy it -- but it had been advertised as an extra. So I wrote and advised it was missing.  "Was it in the phone already?" I was asked by promptly return email.  I advised that the phone had been looked at 'by experts' and no.

The 'missing piece' was forwarded immediately.  Then inter-actions by email ...

How do I connect to my computer.  Piece (additional to what was advertised) posted for NZ$15..

Where is the computer program to activate the downloading?  Advised of web address for free download of program.

All working -- with one piece of unfinished business.  The memory card WAS in the phone, so the new one is now in my wife's phone -- and I have just paid NZ$9 for it including postage.

All up it was less than my wife's identical phone, and that with no extras.

So I recommend patient "Mark" from Get Direct Ltd -  also to be found on Trade Me as "Discounted NZ"

PER - Managing Editor

OTHER SUCH ISSUES